Fulfilment


As an innovative full service provider, OK Logistics offers tailor-made fulfilment services for your clients along the supply chain.

Full service starting with receipt of goods, commissioning, pick and pack to returns management and storage and all the way to shipping goods. We look after all these processes so you can concentrate on your core business.

Reliable and cost efficient.

Due to high shipping volumes we have favourable terms with many global transport service providers. This means lower shipping costs for you. With our IT driven freight documentation there is a high level of transparency. We also have our own delivery vehicles we can fall back on during peak season to provide added flexibility.

Receipt of Goods

Quality control checks are done when receiving goods at our warehouse, then they are either stored at their designated storage or forwarded on for further processing. Reports are created on quantity and quality received with a high level of transparency for your peace of mind.

Commissioning

Commission means more than just  „Pick-by-Voice“, „Picking List“ or „Pick-by-Light“.These concepts are not a complete system but rather various techniques.

At OK Logistics commissioning systems always evolve around organisation, flow of materials as well as inofrmation in tandem with an optimum strategy. This enables us to create a service dedicated to your requirements. After a joint analysis and detailed testing phase we create the best solution for you.

You save time and money and enjoy increased performance and productivity.

Pick and Pack

Pick and Pack – perfect for outsourcing.

We pick all the components based on order received and then pack and ship them Pick & Pack is something we have been doing for many years for well-known publishing houses and brand leaders.

Our warehouses have several commission and packaging areas.

To avoid incorrect commissioning and ensure consistent, high-quality – each activity and movement of your product is scanned and documented.

If required you can receive extensive and up-to-date reports. Our dynamic stock system allows us to organise fast movers to be easily accessible thus minimising your turnaround times.

Packaging

The automatic and manual packaging options available at OKM Logistics gives you plenty of scope for ideas to increase sales, to make an impact at Point of Sale. Our experienced staff can load displays with your products, can assemble specific bundle offers, e.g. by cellowrapping items together, adding stickers. You will benefit from our many years of experience in this field. We can also upgrade your products with precision and reliability whilst constantly sourcing the most cost-efficient options from our suppliers.

OK Logistics – your competent partner!

We know your requirements and with our certified quality management system we have been the preferred partner for clients from all kinds of industry, e.g consumer electronics, print media, insurance companies, automotive industry, home entertainment, marketing, breweries, fashion and many more

Why still pack by hand?

Packing by hand is often a quicker, more flexible solution for your products. Whether it’s adding stickers, blister cellowrap or compiling added components, we have plenty of space at our logistics and packing centre. Even filling 500 or 1000 displays at the same time onto Europallets and then shipping them out to retailers such as pharmacy or electrical sales outlets is not a problem -we have the space and the experienced staff to handle the volume, even if there are time constraints and goods need to meet an advertising or release deadline.

Flexible handpacking
For special productions often handpacking is the best way – machine packaging is not always the best option. Some things are best packed or unpacked by hand, so thankfully humans are still needed for certain types of jobs. Our employees can assemble special packages and deal with unpacking and reworking of all kinds in a very efficient and reliable manner.

Here are some handpacking examples
• Blister packaging and cellowrapping
• Display assembly and fulfilment
• Tuck End carton assembly and fulfilment
• Bundling of products
• Foil covering
• Foil shrinkwrapping
• Packing promotional items
• Special gift wrapping
• Textile sorting
• Check and rework electronic items
• Assembling of brochures
• Packing digipacks
• Packing sierra boxes
• Packing and shrinkwrapping wallets
• Adding large stickers
• Duplicate USB sticks

Serialisation

Serialisation means that every individual product of your order is given an individual number created by you with an individual combination of numbers and/or letter.

A serial number – for approval, for hotline inquiries or for manufacturer serial numbers is safer and more durable than a sticker

For example – to activate the software, the user needs to add the serial code on his PC which is printed on the back of a manual for instance or which was printed directly onto the CD.

We can add serial numbers to manual or other printed components, onto CDs or DVDs, covercards, cardboard wallets, licencing leaflets, credit cards or directly onto your products with ink jet printers, optical verification readers, or printed by laser on almost any material be it wood, metal and most hard plastics.

Our serialisation machines work with high speed ink jet printers and can handle up to 100/48 digit numbers with a height of 1.5mm- 4mm. The laser printers are even more flexible on types of fonts, logos and height. .

All we need from you is an excel, access data bank or text file (CR-spaced) containing the codes, the rest you can leave to our experts.

 

Returns Management

Overview of service

• receipt of complaint either by phone or in writing and processing of complaint
• pick up of goods, keeping your client up to date via our own Outbound-Call-Center
• returns management (RMA-process)/ return shipments approval
• new packaging, appropriation, booking into stock and storing
• recycling of left over parts and waste disposal
• IT analysis and tracking of process according to your guidelines

The highest degree of accuracy and flexibility. This is the OK Logistics returns management guarantee.

If your products are unsold, are damaged or are becoming less up-to-date, lose their appeal then you can count on our returns management.

Things that are free of charge for the sender will pose a challenge for you.

With our long-term experience  we deal with time critical situations.
We can – for example – credit your client account at very short notice.

We can develop a tailor-made system.

At our warehouses, the returns are received and documented, unpacked and stored or put back into sales. You decide.

A continual reporting of the process is standard for us.

 

Shipping and Distribution

We have a select team of freight service partners that have worked with us for many years to create a professional network to ship your products..

Whether dealing with small packages, larger shipments or full vehicle loads we ensure smooth and efficient transport.

We can also deal with any customs requirements.

With our partners we can reach any corner of the globe.
By land, air or sea!

 

Here you can watch a serialisation video  [ADD HYPERLINK]